Got questions? We've got answers. Find everything you need to know about shopping, selling, and shipping on Old Card Shop by Burl.
Each seller manages their own shipping. You'll see shipping options and costs at checkout. Most sellers offer tracked shipping and pack plants carefully to ensure they arrive healthy and ready to thrive.
Returns are handled directly with sellers. If you receive a damaged or unhealthy plant, contact the seller within 48 hours with photos. Most sellers are happy to work with you to resolve any issues.
Sellers host live video streams where they showcase products in real-time. You can watch, ask questions, and purchase items during or after the stream. It's a fun way to discover unique plants and connect with the community.
Yes! We're always looking for passionate plant sellers. Check your account settings to apply. We review applications to ensure all sellers meet our quality and sustainability standards.
Absolutely! Most sellers include care instructions with every plant. You'll find details about light requirements, watering schedules, and general care tips. Feel free to message sellers with any questions too.
